Legal documents
Information booklet - Plata Crédito
CAT, conditions and other terms
Information booklet - Plata Cuenta
CAT, conditions and other terms
Information booklet - Ahorro Flexible
CAT, conditions and other terms
Information booklet - Ahorro Fijo
CAT, conditions and other terms
Plata Crédito
Current account credit card agreement
Plata Cuenta
Current account agreement
Ahorro Flexible
Ahorro Flexible agreement
Ahorro Fijo
Ahorro Fijo agreement
Partner Cashback T&C
About website and mobile application usage
Collection agencies
Check here our collection partners
Earnings Release — 3Q2025
Financial results for the third quarter
Installments T&C
Installments applicable conditionsPrivacy notice
Personal data treatment and data subject rights
Digital Wallet T&C
About using digital wallets such as Apple Pay or Google Pay
“Plata Plus” T&C
Learn about the program
Cashback T&C
Cashback program applicable conditions
Credit bureau report
Authorization for us to consult your credit bureau report
Terms and Conditions
About website and mobile application usage
Bond Terms & Conditions
Senior Unsecured Fixed Rate Bonds — Up to USD 200M
Remuneration system
Learn about the remuneration system
Insurance for Plata Crédito customers
Coverage for unemployment and total and permanent disability
Statutes of Banco Plata
Review the legal and operational structure that supports the functioning of Banco Plata
Earnings Release - 4Q2025
Financial results for the fourth quarter
Garantizada
Current Garantizada agreement
Ahorro Ultra
Terms and Conditions of the “Ahorro Ultra” PromotionNotices of amendments to contracts
All amendments to the Plata Crédito, Plata Cuenta, and Plata Garantizada contracts published on September 14, 2026Information booklet - Plata Garantizada
CAT, conditions and other termsSPEI Terms and Conditions
Learn more about transfers through SPEI
Plata Negocios
Information booklet - Cuenta Empresa
Conditions and other terms
Information booklet - Apartado
Conditions and other terms
Information booklet - Cuenta Empresa PM for Personas Morales
Conditions and other termsInformation booklet - Apartado Personas Morales
Сonditions and other terms
Cuenta Empresa PM Persona Moral
Demand deposit account agreement
Apartado Personas Morales
Demand deposit account agreement
Cuenta Empresa PFAES
Demand deposit account agreement
Apartado PFAES
Demand deposit account agreement
Cuenta Empresa Cashback T&C
Conditions applicable to the cashback program
T&C for Cuenta Empresa Services and Benefits Packages
Details regarding the Services and Benefits of the Cuenta Empresa PFAES
T&C for Cuenta Empresa PM Services and Benefits Packages
Details regarding the Services and Benefits of the Cuenta Empresa PM for Personas MoralesInformation booklet - Ahorro Empresa Fijo
GAT, conditions and other termsInformation booklet - Ahorro Empresa Flexible
GAT, conditions and other termsPayment Links
The list of restricted and prohibited activitiesT&C for Electronic Transfers for Personas Morales
Incentive Program for Electronic Transfer OrdersAhorro Empresa Flexible Personas Morales
Ahorro Empresa Flexible agreementAhorro Empresa Fijo Personas Morales
Ahorro Empresa Fijo agreement
Contracts and forms
Format for the registration of the direct debit service
Request the registration of a direct debit service
Format for the registration of the recurring charge service
Request the activation of a recurring direct debit
Format to cancel the direct debit service
Request the revocation of previously granted consent for a direct debit payment.
Format for cancellation of recurring charge service
Request the cancellation of the recurring charges
Format to object to charges derived from the direct debit
Request a refund for an unrecognized direct debit charge
Format to object to charges derived from the recurring charge service
Request a refund for an unrecognized recurring charges
Our promotions
Early Bird - No annual fees
Valid from July 17th 2023 to 7th of October 2026
Trae a un amigo
T&C of the Referral Program
Devolución del 15% de cashback en compras realizadas en gasolineras
Valid from 2 of December 2024 till 7th of October 2026
Gasta más y recibe más T&C
Valid from 27 of January till 28 of February 2026
Gasta más, paga menos T&C
Valid from 27 of January till 28 of February 2026
Participa para ganar $7,777.00 pesos con Plata Crédito
Valid from 29 of April till 7th of October
2026
Devolución del 100% por hasta $500.00 en cashback en tu primera compra
Valid from 1 of January till 7th of October 2026Términos y Condiciones de la promoción: Gana un iPhone 18 Duo con Banco Plata
Valid from 9 of September till 7th of October 2026Términos y Condiciones de la promoción: Gana un iPhone 18 Pro con Banco Plata
Valid from 9 of September till 7th of October 2026